Resources

project management
Article

Jira Project Management: A Step-by-Step Guide

Learn how to use Jira for project management, from creating projects in Jira to customizing them to meet your needs, in this complete guide.

Article

Jira Tutorial: The Comprehensive Guide to Using Jira

Learn how to start using Jira in this comprehensive tutorial, with step-by-step instructions and detailed breakdowns of every aspect of working in Jira.

Blog

Why Disaster Recovery as a Service is a Must for Businesses During (and After) the Pandemic

When a natural disaster occurs, businesses worry about things like the safety of their employees or possible damage to an office space. But there’s another important factor to consider: the status of their data centers. 

Article

Service Desk vs Help Desk: Differences and Use Cases

Find out the difference between a service desk and a help desk, and learn which best meets the needs of your organization’s end users.

Blog

What Higher Demand for Virtual Learning Means for Higher Education

Before the impact of COVID-19 sent students home earlier this spring, global digital spend in the education industry was projected to grow to $342 billion by 2025. Virtually everyone from the academic community is now working or learning from home, so plans to invest in digital have accelerated.

Blog

Moving from Remote-Ready to Remote-Resilient

According to the Bureau of Labor Statistics (BLS), remote work in the United States increased 115% between 2005 and 2015. Even before the current pandemic hit, global remote work was projected to increase by 30% over the next decade, according to Gartner. 

Blog

Ensuring HIPAA and FedRAMP Compliance During a Public Health Crisis

The healthcare community is under immense stress right now as the COVID-19 pandemic consumes public health expertise, medical research capacity, hospital resources and equipment availability. Luckily, there are IT and tech solutions developed with compliance in mind that hospitals and government agencies can implement to help them through the crisis.

Newspaper Coffee
Blog

Enterprise Security and Remote IT Support—A Match Made in Necessity

Working from home is a new, and likely persisting, reality for many people logging on from around the world. Within this dispersed work environment, enterprise security has never been more important—or, arguably, more challenging—to get right.