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A Guide to the Atlassian Product Suite

Looking for a digital solution to improve agility, efficiency or organization? There’s an Atlassian solution for that.  Atlassian’s suite of tools (Jira, Confluence, Trello, Bitbucket and more) have been adopted by thousands of companies worldwide. And with help from Contegix—the only Atlassian Platinum Partner that offers application support services, and private and public cloud deployment assistance—Atlassian tools can be successfully adopted and implemented by any company across a multitude of use cases.

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Mapping the Evolution of Content Management Software With Drupal 7, 8 and 9

Content management software (CMS) plays a crucial role in today’s digital business world. A CMS makes it easy for companies to manage and update their websites and create a strong online presence. They are especially helpful for enterprises without an in-house web development team: Today’s CMS options are built so that individuals and businesses can maintain their existing website pages in a single interface without needing specialized technical knowledge. 

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3 Ways An External Partner Helps Optimize CMS Platforms

A content management system needs to look as good and work as seamlessly on the backend as it does on a company’s website. Employees publishing content, updating or replacing code, and designing web features need to be able to locate resources within the CMS to complete their work with relative simplicity—regardless of the complexity of the job at-hand. 

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Jira Service Desk Is Now A Forward-Thinking, Enterprise-Wide Solution

Jira Service Desk is beloved by its users: Across industries, this IT service management (ITSM) solution helps IT departments deliver rapid service, increase their flexibility and engage in heightened collaboration. 

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How Around the Clock IT Powers Innovation

Innovation is a pressure-packed, around-the-clock pursuit. Success often requires leaders driving innovation—and teams supporting them—to work long hours. In today’s always-on digital world, helping companies stay focused on innovation often requires an IT service desk operation that’s available whenever someone needs them—whether that’s at 2 pm or 2 am. Reliable Service Desk That Works When You Need Them

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A Strategic Approach to Streamlining Atlassian Tools

As more companies move toward a distributed workforce, establishing streamlined workflows with integrated tools can drastically improve productivity. Although the Atlassian Suite is designed to streamline management and performance of tasks, teams don’t always get the most out of the tools—possibly due to lack of bandwidth or platform expertise.

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Developing an IT Playbook for a BYOD Workforce

The COVID-19 pandemic has accelerated the bring your own device (BYOD) work trend. People increasingly sign on to company email, applications and accounts from their personal laptops, smartphones and other devices. For IT teams, an increase in BYOD-generated work raises immediate challenges regarding the integrity and security of corporate systems, platforms and data. 

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Why IT Support Teams Need To Reorient Around Accessible and Expedient Service

Millions of people can do their jobs from smartphones, tablets and laptops—all of which can be taken anywhere with an internet connection. For IT support, colleagues working at all hours from corporate (or personal) devices highlights the value of providing them with around the clock IT help and guidance aimed at preparing for potential disruptions—both expected, like a missed software update, and unexpected, like a security breach tied to a corporate account.